@ksablan tweets related to: Study, Employees, Leadership

Listen to an interview with the authors of this article. The command-and-control approach to management has in recent years become less and less viable. Globalization, new technologies, and changes in how companies create value and interact with customers have sharply reduced the efficacy of a purely directive, top-down model of leadership.
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Study finds that talking with employees is more effective that just issuing orders. http://t.co/y5BMmHduVH #leadership

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