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The ROI Case for Building a Fiercely Loyal Community http://t.co/YzMgBD2cZE via @ShellyKramer
Social media trends: the ROI riddle guide via @shelleypringle
Study says less than 10% of businesses are satisfied with social ROI via @leaderswest
Whenever, Wherever – Community is Not 9-5 via @SteamFeedcom
Blogging Communities via @DeeAnnRice
Of Course ROI is Tricky. You're Not Selling. via @samfiorella
Sharpie's Customer Experience Innovation Case File via @jeanniecw
Awesome post for #International #SEO community - Multilingual Content Considerations & Processes by @DonnaFontenot
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