Customer Tweets by @lttlewys

“RT @Social_Ben: The Opportunity in a Customer Complaint via @socialmedia2day

“RT @MarshaCollier: Data is only a partial picture of your customer. Speaking person to person gives innuendos that numbers can never supply #custserv”

“RT @Hyken: Respect your customer base enough to listen to them and learn what's important to them. #respect”

“RT @melissabreker: A5: Personas, content models, customer journeys and page tables are a great place to start. #cmworld”

“A1: Be ready to change your strategy, to align it with conversations, customers and community. It needs to have some Wiggle!! #CMWorld”

Changing Customer Behavior: Your Brain Loves a Story

Changing Customer Behavior: Your Brain Loves a Story

Changing Customer Behavior: Your Brain Loves a Story via @jeanniecw

“A5: Ask the customer, monitor your social.. see when people are leaving reviews, checking in!! #SMmeasure”

“A1: Don't talk to people, engage with their customers, send out spammy links #marketingchat”

Connecting with Your Customer featuring @TedRubin

Connecting with Your Customer featuring @TedRubin

RT @bryankramer: Connecting with Your Customer featuring @TedRubin via @purematter

“A1: Every dept needs to be represented, a whole customer approach needs to be implemented along with pr #IMCChat”

“RT @SMSJOE: A1 to the extent brands want to be customer centric just about every function should be represented. #imcchat”

“A4: there will be more trust, companies are going to be accountable to their customers #SMXChat”

“RT @amandamaks A1 Influencers come in a lot of shapes & sizes too. Could be customers, industry experts, consultants, bloggers, etc #cmworld”

“A1: Some brands are just pushing content, not answering customer concerns or even just chatting with their customers #ContentChat”

“RT @JohnCockerill: ^JC A5: Better define and align customers and company desires and needs #CXO”

“A3: Educate, train and let ur cust svc people see how the org works, let them be the customer. Set the tone for the experience #cxo”

“A2: hiring the right people, those that display empathy and passion for the customer then the company #CXO”

“RT @marksalke: A2: Emphasis on the customer. #CXO ~that needs to start with the internal Co culture, customer centric”

You Had Me at Hello: 8 Phrases Every Customer Longs to Hear

You Had Me at Hello: 8 Phrases Every Customer Longs to Hear

RT @rachelloumiller: You Had Me at Hello: 8 Phrases Every Customer Longs to Hear #custserv

“RT @JoePulizzi: A1: Content marketing is creating/curating valuable, compelling content to drive profitable customer action. #aweberhour”

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