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RT @GStateMarketing: A5. Best practices for gaining local customer referrals and growing your business organically? With detailed...
A4: SmBiz owners need to be in Li groups with their peers, chatting in Twitter chats and listening to the language of customers #pexcardchat
RT @ScottLum: The linear sales funnel as we know it is dead. Empowered customers travel a crooked journey #cmworld
RT @ScottLum: A1: Fewer customers engage in traditional media & consume advertising the way we used to #cmworld
A1: Marketers need to measure ROI to see what works, what doesn't and how to improve, change with the Customer #CMWorld
A2: Of course! Telephone, print ads and handwritten notes, stickers & T-shirts to customers! Let's rock it #OldSchool #ContentChat
A1: Gave customers a voice, forced companies to listen, adapt and change to their Customers. Opened global crowd sourcing #ContentChat
A2: They are using UGC to surprise, delight and entertain. Those feelings endear customers and create loyalty #brandchat
A1: Brands that tell their customer stories, using their customers own pics/words. Using various outlets for differ media #brandchat
RT @GregOrtbach: Q2: How do you ensure that customers can easily purchase from you and get service? #custserv
RT @KateNasser: A1. I actually don't become customer of any biz that doesn't display phone number. #custserv
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