Custserv Tweets by @lttlewys

“Customer Service 101: How to Rupture Stereotypes and Differentiate Your Brand via @DisneyInstitute #custserv

“Customer Service 101: How to Rupture Stereotypes and Differentiate Your Brand via @DisneyInstitute #custserv

“RT @MarshaCollier: @lttlewys That @Toby_Metcalf is a smarty-pants #custserv ~He is!! I kinda like it, too!!”

“RT @GregOrtbach: Q8: Do you feel that there's a need for knowledge above and beyond what you track in CRM database? #custserv

“RT @MarshaCollier: Data is only a partial picture of your customer. Speaking person to person gives innuendos that numbers can never supply #custserv

“RT @CustomerIsFirst: A7 - We try to cater to different learning styles - face to face, then email then knowledge base #custserv

“RT @AlHopper_: Are we considering mobile apps as #selfhelp here? #custserv ~I would... unless they are completely useless! #CustServ

“RT @Hyken: A6: Self-Service that needs to be followed up w/ a phone call is not self-service. #custserv ~Lolz! For real!!”

“RT @ABHuret: Sneaking in ... Hola, #CustServ peeps! ~Right behind you!! Also, Hello, pretty Lady!!”

“RT @KateNasser: A5. Make purchase info CLEAR. Hate when shipping charges are not clear until the very end. #custserv

“Five Customer-Centric Marketing Lessons from Apple to Zappos via @Forbes by @9INCHmarketing #CustServ

“Shopping at @Macys, pull a coupon from the app, receipt emailed all easy peasy...wish the #custserv was that nice”

“RT @ajmunn: A5: Social used as one way to address custserv whilst custexp lives everywhere brand touches ppl. Different concepts #smchat”

“RT @helpgizmo: A1 Customer engagement is all about relationship building, and good relationships are built on empathy and respect. #custserv

“RT @desertcarcare: @lttlewys @Childhood ... Thank you ! #communityfirst ~Exactly why you have amazing #custserv

“A2: Ugh, assumptions... not everyone is using Social for #custserv, it could be they don't have the capability or know how #smchat”

“A1: Yes, Companies should have an established Twitter, IF it makes sense. If they do use it for #CustServ, need to be clear about it #smchat”

“Thanks so much @GaylordPalms!! Fantastic stay with amazing #custserv

“RT @MarshaCollier: @lttlewys @RichardNatoli is a pretty smart guy #custserv ~Totally agree ;-)”

“RT @AlHopper_: RT @GregOrtbach: Q10: As a customer, which methods do you prefer (survey, phone call, rating etc.) #custserv ~Yes!!”

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