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A2: Biz needs to be aware of all channels then support the one where their customers are listening/talking with them. #cxo
RT @kentspeakman: #DigitalMedia Article: Mobile Messaging Tactics Must Keep Channel and Audience in Mind
RT @samfiorella: You're Reading This While on the Toilet Aren't You? #mobile #cxo
RT @Visually: The Demographics of News Channels: Which is your favorite news source?
RT @zacharyjeans: The Reason So Many Brands Fail On Social Is That They Don't Actually Talk To Their Customers #DF13
RT @IBMbigdata: Calling all #CEM 10 min 2 #CXO chat| Tangible Customer Connections w/ @josephmichelli #voc #nps
How Positive Emotions Increase Long-Term Conversions and Customer Lifetime Value via @KISSmetrics
RT @IBMbigdata: You can see the framing post for today's #CXO chat at
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