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A2: Biz needs to be aware of all channels then support the one where their customers are listening/talking with them. #cxo
RT @kentspeakman: #DigitalMedia Article: Mobile Messaging Tactics Must Keep Channel and Audience in Mind
RT @Visually: The Demographics of News Channels: Which is your favorite news source?
RT @MarkOrlan: Why is it so hard to change customer behaviour? via @HBR
RT @IBM_UK_news #CXO back TODAY 12 ET! Can Brands Learn from #Sports? w/ @gusmcnab & @BenAlamar #bigdata #analytics
RT @IBMbigdata: You can see the framing post for today's #CXO chat at
RT @9INCHmarketing: Act Locally RT Don't Engage Customers on a Global Level via @jackmonson
What's Your Purple Goldfish - 12 Ways to Win Customers & influence WoM from @9INCHmarketing
RT @ZacharyJeans: A2 All the bigdata in the world won't help you #CX if you don't use it. #cxo
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