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RT @stacyleidwinger: A2: Need 2 identify how customers want 2 interact & be where they r #cxo
RT @IBM_UK_news #CXO back TODAY 12 ET! Can Brands Learn from #Sports? w/ @gusmcnab & @BenAlamar #bigdata #analytics
RT @ZacharyJeans: A2 All the bigdata in the world won't help you #CX if you don't use it. #cxo
RT @mjayliebs: Another fun read by @ekolsky - What (Some, if Not Most) CMOs Don't See #cxo | Man is on a roll...
Three Psychological Secrets to Turn Visitors into Customers by @bushraazhar via @SpinSucks
Changing Customer Behavior: Your Brain Loves a Story via @jeanniecw
RT @MikeVanDervort: Create a Bank of Goodwill by being Forward with Customers by @NickCicero
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