marilynsuttle tweets related to: Customers, Custserv

Imagine if you could look at a line on your newly hired service provider's chin and know that he prefers to receive verbal appreciation. Imagine if the shape of your upset customer's nose can tell you the best way to calm him down.
Marilyn Suttle

RT @writethecompany: RT @expertinservice Read What Your Customer's Face is Telling You - http://whosyourgladys.com/blog/?p=4726 via @marilynsuttle - #CustServ

Feb 21  - Whosyourgladys (Reply hRetweet
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