Chief Listening Officer at Influence Agents. Speaker, Author, Snowboarder, Husband & Proud Dad. These tweets are my tweets!
http://t.co/APIaKyIWLondon, UK
Welcome to another edition of the Baer Facts. Today's discussion is around the new report released by SocialBakers in regards to 1400 new Facebook insights. Within the report, they talk about the increase in customer usage of Facebook as a customer question/customer service platform.