@matt_hodkinson tweets related to: Customer Service, Facebook, Platform

Welcome to another edition of the Baer Facts. Today's discussion is around the new report released by SocialBakers in regards to 1400 new Facebook insights. Within the report, they talk about the increase in customer usage of Facebook as a customer question/customer service platform.
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Is Facebook the New Customer Service Platform? Episode 13 with @JayBaer http://t.co/9ByESel4 via @kyleplacy

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