@matt_hodkinson tweets related to: Customer Service, Social Customer Service, Companies, Boat

Posted by Guest on February 26, 2013 · An experience with Ruby Tuesday regarding Foursquare (and customer service to be desired) proved without a doubt that social media adoption as well as social customer service has a long way to go in the largest companies.
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Companies Missing the Boat with Social Customer Service http://t.co/UckfcIbIv5 via @ShellyKramer

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