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chicken-egg RT @3keyscoach: Sub-Q3 Is it marketing or branding when companies are in/out of alignment w/ customer? #kaizenbiz
RT @Vivisimo_Inc: Countdown 2 #CXO chat Intelligent Relationships using Customer Data with @T_McLeod Join us in 2 hrs! #cem #custserv
RT @annettefranz: Only 7% of Large Companies Are Customer-Centric via @btemkin <and yet, 60% have a sr exec leading #CX efforts? #cxo
a3. has nothing to do with industry. wow experiences s/b tied to "value" of customer to franchise. type of wow is industry specific #cxo
RT @Vivisimo_Inc: #CXO @stanreeser @dave_link @rosettalue @MikeAgres @Michael_Lytle @bernielubran @maldyj @parissab @danielnewmanUV
ppl want to help for the most part RT @Vivisimo_Inc: MT @LoisMarketing: If you want feedback/data, ask directly and specifically. #cxo
RT @LoisMarketing: Rather than gathering and feeding data to depts and expecting them to use it, find out first what they need you to gather, when and why #cxo
generous and full of vim, vigor but not vinegar RT @lttlewys: @SMSJOE @thehealthmaven @parissab I love the back row!! #cookies #cxo
McDonald's tries out #mobile CRM... first among QSR to look for that type of specificity in purchase @Cannes53
RT @mkw1342: Amex Leverages Spending History, Location For Mobile Deals You Actually Care About via @FastCompany / so smart
RT @Hoovers: Yup! RT @MackCollier: Bingo, besides most advocates dont want to be paid in cash, they want special access to the brand #brandchat
@MattLaCasse something that doesn't point to a lagging indicator like NPS/advocacy. talk about where they convert to advocate #brandchat
Oscar winning "A Separation" will be screened May 30 at Siskel Center w/panel discussion to follow. more here: #chicago
RT @IanGertler re Tablets driving larger orders than smartphone/PC > would help if they spelled those influences out :)
Tablets driving larger order values than smartphones and desktop: - wonder if tied to income of tablet owners
RT @IanGertler re Tablets driving larger orders than smartphone/PC > would help if they spelled those influences out :)
Tablets driving larger order values than smartphones and desktop: - wonder if tied to income of tablet owners
Consumers Turn to Tablets to Research Purchase Decisions - #mobile and yet many sites are not optimized for tablet!
RT @csinkus: @chiefmaverick You should join TODAY's #KaizenBiz,Why companies struggle w/ developing women leaders at 12pm ET/11am CT
chicken-egg RT @3keyscoach: Sub-Q3 Is it marketing or branding when companies are in/out of alignment w/ customer? #kaizenbiz
RT @HarvardBiz - Your Company's "Obituary" Can Shape Its Future - Bill Taylor - Harvard Business Review:
RT @3keyscoach: TODAY at 5pm BST/12pm ET/9am PT, join #KaizenBiz->"Is Mark Zuckerberg Changing How Companies Are Controlled?"
RT @annettefranz: Only 7% of Large Companies Are Customer-Centric via @btemkin <and yet, 60% have a sr exec leading #CX efforts? #cxo
