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RT @MarkSouterLive: Australian businesses losing $720 per negative #customer experience // #Engagement still critical; moreso today #HR
RT @TaraPaluck: Personal opinion of the day: I'm tired of hearing you can't measure the ROI of CX. You CAN. It's when your customers keeping coming back.
RT WebRTC Nederland: What are the 5 #Customer #Experience Trends of 2013 | Scoop.it via Eric Silverstein
RT Mark Johnson: J.D. Power: The Voice Behind Voice of the Customer #custexp, #engagement, #VoC, #original
RT @MJohnsonLoyalty: J.D. Power: The Voice Behind Voice of the Customer #custexp, #engagement, #VoC, #original
RT fassforward: . fassforward helped Verizon unlock customer performance. More about that Oct 4 at #custexp
Businesses Adopt The Apple Store's Legendary 5 Steps Of Service To Create Insanely Loyal Customers...
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