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RT @MarkSouterLive: Australian businesses losing $720 per negative #customer experience // #Engagement still critical; moreso today #HR
RT @elizabeth_shell: [2/3] 2.We're all part of a grander shared experience. And people are curious.
3.Have a soul, and make people feel. #tapestryconf
RT WebRTC Nederland: What are the 5 #Customer #Experience Trends of 2013 | Scoop.it via Eric Silverstein
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