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MT @cathywebsavvypr A5 If u c a woman w/leadership potential- foster it,mentor her,offer opprtys,help her learn skills #kaizenbiz
@LisaPetrilli @KentMitchell2S @ScudderTim One POV: Leadership is *also* about creating an achieved future for the organization.
If U R Not Micromanaging,U R Not Leading < Good pts despite title. Ldrs know when to "go to the source." #leadership
What's the formula for a winning company? Execs who play well w/ others via @Fortune #leadership #tchat
RT @BoozCompany RT @stratandbiz Is Your #Innovation #Strategy Aligned with Your #Culture? via @72keys
GSA's Kostin to lead new federal Digital Services #Innovation Center < Congrats @gwynnek! HT @fedscoop
MT @stevenvdc Calling all developers: Be a Presidential #Innovation Fellow. Apply: #digitalgov #tcdisrupt @todd_park
Nike's Brand president gets #socbiz: "We need to all recognize we are not in charge. [Our customers] are in charge."
MT @cathywebsavvypr A5 If u c a woman w/leadership potential- foster it,mentor her,offer opprtys,help her learn skills #kaizenbiz
RT @amberandgreene @sanchezjb Problem is stereotypes are fixed boxes but..ppl are always changing & shifting like sand #KAIZENBIZ
@cathywebsavvypr @3keyscoach My sense is boys *and* girls need empathy today; a change from perhaps 20 years ago. #kaizenbiz
MT @jgombita @sanchezjb ..When I see row after row of male "subject experts" heads booked for conferences, I'm turned off #kaizenbiz
A6 Customer agreeing to appear in a promotional video extolling the virtues of the partnership we created. #custserv
Incorporate customer testimonials into your brand's internal & external storytelling. Seek resonance! #custserv
MT @oliviahaverson @2ReviewCo Company should..make a system of easily tagging/ logging feedback so that it becomes data #custserv
@vivisimo_inc All good but would welcome content that explains how #data drives customer value that drives *revenue.* #cxo #cxm #VoC
Burger chain's hiring recipe: Staff who 'relish' the customer connection #cxm #cxo #tchat #talentmgmt
@vivisimo_inc All good but would welcome content that explains how #data drives customer value that drives *revenue.* #cxo #cxm #VoC
Burger chain's hiring recipe: Staff who 'relish' the customer connection #cxm #cxo #tchat #talentmgmt
MT @brandingblabber Facebook to acquire browser maker Opera? Maybe. < And I was just beginning to like Opera.
MT @leahsoleil FB Launches Facebook Camera–An *Instagram-Style* Photo iOS App FB says "healthy competition" 4 Instagram
How Pinterest Drives Ecommerce Sales "Orders from Pinterest are 2x those from Facebook" #socialcommerce
Nike's Brand president gets #socbiz: "We need to all recognize we are not in charge. [Our customers] are in charge."
@vivisimo_inc All good but would welcome content that explains how #data drives customer value that drives *revenue.* #cxo #cxm #VoC
Burger chain's hiring recipe: Staff who 'relish' the customer connection #cxm #cxo #tchat #talentmgmt
A6 Customer agreeing to appear in a promotional video extolling the virtues of the partnership we created. #custserv
A3 Also find out the applicable division/store/employee & employee's manager & make sure they get that customer's feedback. #custserv
