Smiles are free & priceless, Social Media Swami, Small Business Speaker & Columnist, Adj. Prof. Georgetown Univ & VP, Digital Marketing http://t.co/E8usLc6K05
http://t.co/28A8auUUWYWashington DC , MD , VA , USA
Silos are for suckers. Your customers do not care about your org chart. To them, it's irrelevant how your organization is structured, and the internal power plays and land grabs that unfold across your company are immaterial. Your customers, potential customers and fans only care about two things in social media: They want to be heard.