Customers Tweets by @srdill

“RT @ariherzog: "When customers have choice, nice always wins. That's very tweetable." - @petershankman #smb32”

“Interesting @forrester brand view from @minicooper: Apple creats customers who expect to buy all their technology from Apple. #smb31”

“RT @Glennengler: #smb31 @minicooper problem with the funnel concept is the customer is not there-- she's an output. That's flawed”

Users, Not Customers: Who Really Determines the Success of Your Business

Users, Not Customers: Who Really Determines the Success of Your Business

Finished Users, Not Customers: Who Really Determines the Success of Your Business by Aaron Shapiro

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