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From @jaybaer: The goals of content are consumption, then behavior. The goals of social media are participation, then behavior. Subtle!
RT @fairminder: #SMB32 customer service will be the next big thing after social media.
Will those coming to my seminar please bring some AC? Social media is cool, but this room is warm! #neacacamc13
Looking forward to speaking at #neacacamc13 on social media strategy & planning!
Friend and fellow social media believer, John Refford, writes a great post about how subtle some changes in...
The Social Media Breakfast in Boston has not been a social club for many years, but I still find joy…
I am tweeting to endorse @ariherzog because he's a great social media pro and would excel with Enterasys. #socialcv
I'd be interested to hear how educators are using social media to back up their applications, conduct their search, etc. #Satchat
Join me 1/26 for "Making Social Work in #HigherEd" – how colleges & universities can use social media as an effective
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