Founder of Vicarious Partners, a user experience consultancy.
Author of Pleasure & Pain, essays on humanity in business.
I believe empathy builds empires.
http://whitneyhess.com/blog/Brooklyn, NY & Lower Keys, FL
A couple weeks ago I suddenly saw a resurgence of interest in an article I wrote for Mashable in January 2009 titled, 10 Most Common Misconceptions About User Experience Design . Later that year I turned it into a presentation and had a pretty good run with it, until I felt that my message was widely enough understood that I could move on to something else.