@whitneyhess tweets related to: Empathy, Business, Paris

Designing the product is all for naught if we don't first take the time to design the organization. The tools we use for building empathy for our customers must also be used internally to create a culture of empathy amongst employees.
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Excited to announce that I'll be speaking on empathy in business at this year's @USIevents in Paris on June 24-25 http://t.co/em3Na7GH

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